Shocking reality of Shimla hospitality industry

SHIMLA- Shimla is best known for a city that thrives on tourism. It is quite sad to discover that the industry doesn’t aspire to keep the hospitality standards up in Himachal. Neither the HP Govt. or any such institution that regulates hotels and motels, which are mushrooming in Shimla, keep an eye on them.

There are more than 200 Hotels B&B’s & other holiday rentals in Shimla. As per a survey, the number of visits by foreign tourists in a period from April 2011 till March 2012 was at staggering 109,0598. Sadly, many of these tourists face uptight & rude welcome when they enter Shimla.

Due to the lack of any appropriate complaint forum or operational provisions of State regulation. Owing to the lack of proper regulation and supervision, these hotels, almost all of these innkeepers, get away with their inappropriate behavior and pool quality services they deliver to these tourists.

Take a look at these horrendous reviews left by both domestic and international tourists. Tourists wont ever come back or recommend this beautiful hill station because of these ignorant and shameless traders in hospitality.

Sadly, these irresponsible business owners and our government have no idea, neither they care about the kind of perception tourists have created regarding our systems.

One small click and anyone from across the globe can read these reviews or can write reviews about any hotel and people they came across there. If anyone has doubts regarding it, then I’ll invite them to find out for themselves. Go to and similar travel websites and search for ‘Shimla’ and read embarrassing reviews we receive every day.

The situation is worsening with each passing day, still the HP Govt. or tourism department isn’t showing any sign of attending to this critical issue. It’s about the reputation of our State and our majestic queen of hills – Shimla. The issue demands immediate attention before its too late.

~ By Nyha Sood

Disclaimer: The views expressed in this article are those of the author and do not necessarily represent the views of, and should not be attributed to, Himachal Watcher.

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