SHIMLA- We, me and my wife, reached IGMC at 9 PM with our 4-month-old baby, who was restlessly crying for past 24 hours. We had visited a private clinic during day, but to no avail. The doctor couldn’t even diagnose the baby. His mother was in inexplicable state of unrest that had doubled my pain
Sitting inside ’emergency ward’ in wait of a doctor to come and attend to the baby, I was expecting a nightmare treatment. The very thought of finding myself at IGMC, Shimla, a government hospital, was scaring me. I was preparing myself to tolerate rude doctors, who hate their job, untrained medicos and nurses, who considered them above all, even the most senior doctors. But I didn’t have any option.
Meanwhile, a female doctor (Dr. Priyanka) came toward us and asked us what happened and started her check-up immediately. She murmured all possibilities with her colleague who accompanied her. As contrast to my beliefs based on pre-occupied thoughts, the doctor appeared to be as much worried and anxious as the baby’s mother. The doctor was not sure, but she was not ready to give up. She seemed determined to figure out the problem. That was such a relieving sight to see my baby in the hands of a caressing doctor. After her check-up, she referred to the shape of baby’s head and expressed strong possibility that it was the ‘calcium deficiency’. However, a proper medical tests were required to confirm it.
The tests were conducted and doctors waited for the report. Next day the reports were in our hands and doctors confirmed it was the ‘calcium deficiency’. Dr. Priyanka’s diagnose was accurate.
We were referred to Dr. Karan in Unit II, who continued the treatment. Dr. Karan was tall and my guess is that he was not more than 35-years-old. He talked to us with politeness in his voice. He was serious about his profession and was aware of the pain that parent’s go through while they come with ailing infants. Dr. Karan’s treatment was indiscriminate for each patient he attended. He was patient, calm, and ready to provide additional help to patients. It was like he had achieved a blend of professional skills and care.
We also came across another doctor (Dr. Vishal). As per my guess, he was below 35-years. He was equally polite, humble and dedicated to the job he had taken up. He acted with intense sense of responsibility. It was a rare sight, but I saw Dr. Vishal himself going with patients to guide them to correct units or rooms. Again, every patient was given equal treatment. The only trouble with Dr. Vishal appeared to be his constant state of intrinsic conflicts, but that did not interfere with his duty.
We had to spend a few more days at IGMC before the baby was discharged. With each day, our baby begins to recover. He was able to sleep and breastfeed. The cute baby-smile also returned on his face, and so did ours.
I was feeling rather curious if all the staff possessed same sense of compassion and responsibility before a senior nurse seemed to have proved me wrong. She acted like dean of the Himachal’s biggest medical college. She was there to rule, not to serve. Her treatment of people suggested that she hated her job. She didn’t like patients. Because her duty forced her to come on regular roundups and monitor patients, she did it with an overwhelmed sense of favor. She literally made patients feel that she was doing a favor to them.
During this time, Dr. Karan, Dr. Priyanka, and Dr. Vishal became familiar sights for us. We never saw them angry or irritated amid crying babies with their worried parents. Me and my wife were satisfied with their services and caressing treatment, not just toward us, but for all patients. We also realized how stressful a doctor’s work is. It takes a lot to become a real doctor. It’s not just another profession; it’s curing, healing, and being biggest hope of relief to people in times of pain and suffering of their material body.
I managed to click pictures of Dr. Karan and Dr. Vishal. Unfortunately, I don’t have Dr. Priyanka’s picture that I wanted to be published as a part of my appreciation for her. We are thankful to these doctors and many others who are dedicatedly performing their share of duty.
Sadly, the Himachal Pradesh Health Department has failed to provide sufficient medical facilities which make it a difficult task for doctors to deliver satisfactory health services to patients. The shortage of staff, space and medical equipment in government hospitals make even the best doctors helpless.
Update: HW contacted Dr. Priyanka and arranged a picture of her posted above
Credit : HW Reader
“This is a ladies seat”
Shimla: Until now, I didn’t know the difference between a lady and a middle-aged woman when a ‘LADY’ on a local bus helped me distinguish it. While travelling in an overloaded local bus today, a voice from somewhere in the middle of the bus cracked into my ears saying “ye ladies seat hai.”
The irony of the situation was that the person who was trying to capture the so-called ladies seat was herself a lady, probably in her twenties. But, to my conscious, I came to know that women in their twenties are not considered ladies by other middle-aged ladies’. And, with no guilt, the ‘LADY’ took a seat proudly while the little ‘GIRL’ uttered softly but furiously “aap hi beth jao.”
The percentage of reserved seats for ladies in a local bus in Shimla is almost 50%. But this does not imply that women who are well built and enjoy a good health condition also cannot manage to stand for a few kms.
Reservation in India as a whole had already been criticized for a long time now.
But asking for a reservation for women and also granting it is not making women stronger or acceptable but weaker and vulnerable.
Women aren’t any minority in India who needs a reservation to prove themselves. And all women who think they need it are not strong enough to empower themselves.
Author: Tabbu Verma
Disclaimer: Himachal Watcher may not necessarily share the same opinion as expressed by the author.
Weeklong Harassment by Shimla’s Electricity and Water Departments
If you have a property (house) in Shimla but you don’t stay here, you could end up paying a price for it. Price not only in monetary terms but in terms of undue stress and pain.
I had been living in Rajasthan for a few months now, leaving home in Shimla only to return for the surprise of my life.
In today’s technologically advanced system, I could be considered liable for a moment, but what transpired because of my negligence (if you may) is something I don’t want anyone else to go through. This is why I’m sharing my bitter experience with the electricity board and water department in Shimla.
Living away from hometown, I should have paid water and electricity bills for my home in Shimla. I should have; but, due to negligence or over involvement in personal chores, I was unable to pay the bills online.
All the while, I had it in the back of the mind but I thought I will pay the bills (with whatever penalties) in person the next time I am in Shimla.
I thought it would be easy. Instead, I was for a week of mental trauma.
When I came back to Shimla, a few days back, there was no electricity and water supply to my home.
Worried not bewildered, I lived with it for the night and planned a visit the concerned departments the next morning, to clear the pending bills and have the water and electricity supplies restored.
To my surprise, it wasn’t as easy as I expected it to be.
When I went to pay the electricity bill at Lakkar Bazaar ( the area where my house is), I was asked to go to the main office of the electricity board in Sanjauli. I went to Sanjauli, where I was told that electricity connection to my house had been cut, and I needed to apply for a new connection.
I was told a fresh file, for a new connection, had to be made.Now I was certainly bewildered.
From then onward, I was sent from one electricity office to another for different papers. To the DC office for affidavits– all the procedures had to be done from scratch.
It took almost a week (six dark days precisely)to complete the entire procedure afresh. All this while I didn’t find one person in the electricity board who cared for the mental trauma I was going through or how my family would be living without electricity.
Finally, after innumerable visits to various offices of the electricity board, I took the file to the JE office in Snowdown hospital.
Here, I was meted with a shock. The courteous JE informed that my family didn’t have to stay without electricity for so many days, neither did I have to go through all the pain. JE said ‘power supply could have been restored to my home in matter of few hours after the bill payment and the process for new application could have been followed thereafter.’
He then sent a person from his office along with me to the concerned office in Lakkar Bazaar. Finally, we saw a bright night at my place.
JE was the only person in the entire electricity board who talked nicely, gave me correct guidance and helped solve my problem.
My worries were not just limited to the electricity board. I was all this while simultaneously running pillar to post to pay my water bill and have the water supply restored.
The issue was an elaborate water bill, which was beyond anyone’s understanding. For us, we should have only been charged the meter rent because we had not used water for months.
This is when I learned about plugging connection. When you are not at home and would not be using water for months, the water department requires you to plug the connection.
This ensures you’ve only billed the meter rent and not for the usage (though, how do you end up using water when you’re not home stays an arguable story for me).
During the weeklong process, I was not only without electricity at home, there was no water too.
Considering myself a defaulter, I silently kept doing what the office bearers in the department were asking me to do.I was ready to follow the procedure but it was such a pain to see that no officer was considerate enough to help resolve the issue soon. Instead, I was made to run from one office to another with documents that were not even required.
It took me eight long days to pay the pending bills, apply to have the water meter plugged, and to have water supply restored to my house.
This was it, I couldn’t have taken anymore but the water department wasn’t done with its lackluster attitude.
After a month of submitting the application to get the water meter plugged, I again received an inflated bill. I called the water billing office for clarity.
After making an infinite number of calls, I was finally informed that the water meter of my home was still not plugged.
Alas! What had I done wrong to deserve this?
Immediately, I called up Mr. Laxmi Thakur (the person) responsible for plugging the water meter. He said ‘Madam, I plugged your meter the same day you asked me to’.
The linesman was a helpful fellow.He took it upon himself and went to the billing office to check why I was still getting huge bills despite the meter being plugged.
Post inquiry, he informed me that my file had reached the water department from Mayor’s office the same day I submitted it but people in the billing office didn’t update the same on their computer systems.
With Mr Thakur’s efforts, my bill was recreated with the correct amount, which I then paid off instantly.
•If electricity connection to your house is disconnected for non-payment of a bill, go directly to the JE of your area. The JE will escalate the matter and power supply will be restored. Now, follow the formalities, as guided, and get a new connection
•If you have property in Shimla but you’re out and not using IPH water supply, get your meter plugged to avoid rentals above the meter rent
By Rajni, Shimla
Photo: Sk-bent ex
Sensitivity where art thou, Shimla cries for you
Times are changing alright; we are progressing with age and time has come when pace of Shimla is matching the pace of most developed cities in India. Time was when modesty, selflessness and compassion flowed through the heart of residents of the Queen of Hill. With development and large scale urbanization, the mindset of the town is changing – and the change is demeaning the basic culture and charm of the city.
Development and urbanization are slow poison to say. Initially they taste refreshing – refreshing to the extent that humans are lured so magnetically to them. Culminating effect is fatal. Shimla is sipping on this slow poison and is headed for self destruction.
Who is to blame? Finger pointing comes naturally to Indians, so when I ask this, all of us will have our fingers pointed at the administration.
Constitutionally this is correct – and why not, the administration and public representatives we have voted to power are responsible for it all. If there is uncontrolled urbanization – government policies should have been framed to avoid it. If there is unmanageable garbage on roads, pollution in the air and contaminated water in the taps – administration should have strict measures in place. But, considerable citizens are we the main contributors to this?
I once read “your character is what you are when you are alone”, and it has stayed with me ever since. I bring this up to validate my point. We citizens are primarily responsible for the rumpus we confront in the town of late.
Himachalis, the residents of the abode of snow, are by virtue sensitive to change, sensitive to our culture and sensitive to the surroundings. Thus, for Shimlaites this sense of sensitivity comes by default.
Change is the only constant. Change we must and so we are steadily. We are more literate, more monetarily concerned and at near prime of a standard of living. Culturally we are still rooted – probably our previous generation has instilled this sense in us. Concern looms on our sensitivity to the surroundings.
We are literate, but our education has defaulted somewhere. We are concerned but our sensitivity is lost somewhere. We blame but our self-conscience has gone astray.
Back in school (this would be some 20 years back) moral science and civics was taught to me. Back then I never realized how my consciousness towards little civic duties and efforts towards betterment of my surrounding would make a difference. Today I realize it, but my neighbour makes me believe, I am in the wrong part of the world with an unwanted conscience.
How justified is it then to be the run off the mill? Is what your neighbour doing the correct way to do things, I often ask this to myself. I don’t get an answer – an answer is difficult to find because ‘this is India and nothing is going to change here ever.’ This cliché must have reached your ears a number of times. I am growing old listening to it.
Certainly this is not how it should be, at least that sensitivity instilled in me by being part of the hill state, tells me so. Calling out to all who follow – Change we must!
Change to ask questions, why my rights are being murdered by incapable, narrow sighted governance. Change to come to terms with my sensitivity to question that neighbour who stays and feeds on my city’s resources but fails to do his bit in return. Change to question my own acts when I’m in public or when I am walking down the road by myself.
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