Connect with us

Misc News/Press Release

Himachal: Read All SOPs for Hotels, Restaurants, Home-Stays and Others Involved in Tourism Industry

Published

on

Himachal pradesh - all SOPs for hotel and tourists

Shimla-Queues of vehicles waiting to enter Himachal Pradesh from other States were seen at the Parwanoo barrier on Sunday – a day after the Government opened the State for tourist activity and allowed entry without any pass or permission. The visitors will have to only register themselves on an online portal and furnish a COVID-19 test report not older than 72 hours to confirm they are not infected.  The public and the hoteliers have termed this decision as catastrophic considering the fact that the State is witnessing rapid rise in number of COVID-19 cases with returnees. 

After allowing tourism activity in Himachal Pradesh, the State Government has issued a rigorous 29-page long list of Standard Operating Procedures (SOPs) for opening and operation for hotels, restaurants, B&B, home-stays, taxi drivers, wayside amenities like food outlets/stalls, those offering recreational adventure activities like para-gliding, rafting etc., amusement parks, banqueting, and sightseeing services.  

Considering the SOPs, it appears tourism is not going to be so much fun for both the guests and the staff. 

There are guidelines for almost everything from check-in to check-out like linen count, its allocation, cleaning, disposing of garbage. The SOPs have also mentioned the disinfectant, frequency of cleaning and methods of cleaning for different items/areas.  

Himachal Pradesh - all SOPs for hotels

Then there are guidelines for cleaning and sanitization of bathrooms, doorknobs, elevator, public counter, printers, scanners, tabletops, chair handles, pens, diary files keyboards, mouse pad, tech coffee dispensing machine etc. In case a guest coughs or sneezes, then the two-meter area around the guest would have to be cleaned/sanitized.

All hotels, restaurants, B&B/Homestays must-have thermal guns with which all staff and guests would be scanned daily. Further, the list of must-have items includes hand sanitizers, masks, garbage bags, chemicals for deep cleaning. Hand gloves and gown/apron are only recommended.

 Handling COVID-19 Suspects

The most important part is handling COVID-19 suspects. Hotels can’t deny entry even if someone shows symptoms of the disease. As per the SOPs, the management would have to provide N-95 masks to such suspected patients, offer medical help, send them to their rooms, and monitor their health. If the illness persists, the management would have to lock the room, clean and disinfect the entire floor and reception area. Then, the staff would have to inform the case on the COVID-19 helpline.

The hotels would have to take a lot of details regarding the guest in a given format.

The SOPs also contains several do’s and don’t for guest and staff. Guest in one room can not interact with guests in other rooms.

The hoteliers are also directed to offer online service for check-in which would include scanning QR code by guests for filling details in an online form that also allows uploading required documents. The form should appear on the screen of receptionist/front office manager. The online form should provide an “I Agree” checkbox before submission. The guests should get an OTP on their registered mobiles to confirm check-in.

Hotels would have to use spacing measures like stickers, tapes, markers to maintain distance at all places.

There are several other guidelines which you can read in the copy of the full notification uploaded at the end of this report.

The hotels have been asked to encourage staff to use their vehicles and avoid public transport. Further, sanitization and exchange of uniform would be a daily norm

Training departments of hotels would have to conduct sensitization classes for staff on updated hygiene standard. All employees should be aware of all COVID-19 related symptoms.

Establishing a Management Team (Rapid Response Team)

As per the SOPs, hotels would have to appoint a management team headed by “Rapid Response Leader” ideally an officer from higher management or specially appointed officer and “Rapid Response Officers” from each and every operational department. The appointed team would have to follow these guidelines in consultation with other directions, which may be issued from various authorities in connection with COVID-19.

The team would be responsible to prevent incidents, effectively manage cases, and mitigate impact among guests, staff and other involved parties.

Restaurants

Restaurants have been asked to encourage prior booking. Every guest would be scanned and if the scanner records a temperature of 98.6 fahrenheit, then the entry would be denied and guests would be asked to return.  

In case the guests don’t have masks, then the restaurant management would have to provide them with masks. Contrary to this, the guests not wearing masks should be denied entry. They will have to reduce their sitting capacity at least by 2/3 to change the seating plan to maintain social distancing.

The guests would be served only bottled water after disinfecting outside surface of bottles. Restaurants would have to use disposable menu which offers more cooked food and discourage raw food like salad. The table and chairs would be cleaned and disinfected daily. Restaurants have been asked to avoid buffet food.

All glassware should be washed with hot water and lemon. The units would have to sanitize non-veg food with 100 ppm chlorine and non-veg items with 50 ppm chlorine.

All machine touchpoints, operating panels, seats, covers, toolbox etc requiring human touch should be sanitized at an hourly frequency with effective sanitizers. Further, every restaurant must have good quality disposable hand gloves, three layers masks with synthetic outer layer/N95 masks, long gowns, eye goggles or face shield

PPEs should be discarded in a plastic bag, sealed and labelled as infectious waste.

Food delivery personnel have been directed leave the packet at a 1-meter distance at customer’s door and avoid handing over the food packet directly to the customers. Restaurants are asked to encourage takeaways and discourage dine in.

They will have to use a cleaning solution such as soap and water (preferably hot water, followed by disinfection using freshly prepared 1% hypochlorite solution or equivalent. After cleaning dishes, sanitation using alcohol/quaternary ammonium is recommended.

The units would have to scrub floors with hot water and detergent using minimal water twice a day.

Restaurants have also been asked to train drivers, loaders and staff about symptoms of COVID-19 and preventive measures. Transporters are advised to avoid the use of public toilet during break and maintain a high standard of hygiene.

The SOPs have also mentioned sanitization of food packaging along with the retention time of the coronavirus on different surfaces. (Given Below).

average retention time of coronavirus

For B&B/Home Stay

For B&B/Home Stays must-have thermal guns and other PPEs. The owner would have to gather all details regarding guests like travel history, medical condition, get a separate self-declaration form, and maintain files in addition to regular registers. As per the SOPs, it would be mandatory to mop the floor twice a day. The units have been asked to use disposable cutlery. The guest would not be allowed to washing clothes inside rooms.

Then there are guidelines for wayside amenities like food outlets. The cab drivers have also been asked to wear masks and sanitize the vehicle after every trip.

There are directions regarding reducing the density of visitors at a sightseeing place and tourist spots. Service providers have been asked to offer online tickets online for museums, parks, zoos etc.

Photographs can’t offer dresses to visitors for photoshoots.

For recreational adventure activities like water sports, service providers would have to sanitize rafts, boats, jet ski, paddle boats, life jackets, helmets, paddles.  There is also a guideline to maintain social distancing in paragliding.

In banqueting, only fifty guests would be allowed in a family social function.

Click Here to Read Copy of Complete Notification 

Misc News/Press Release

Himachal: 69 New COVID-19 Cases Including 27 from Solan, 10 from Shimla

Published

on

Shimla-covid-19 cases

Shimla-The number of confirmed COVID-19 cases in Himachal Pradesh on Sunday crossed the 2700 mark with the appearance of 69 new cases. These cases include two policeman, army personals, migrant labourers and some other locals.The number of active cases has now risen to 1115.

According to the State Health Department, Solan reported the highest 27 cases. Majority of these include workers in the Baddi-Barotiwala-Nalagarh (BBN) area and contacts of COVID-19 positive persons. Most of these 27 persons weren’t quarantined, which is a matter of concern.

The capital Shimla reported 10 cases, of which five were said to be migrant labourers in Rampur. Shimla city reported three cases including an employee of the General Post Office, Shimla. What’s worrying about this case is the fact that the sample of this woman was taken in flu OPD after she visited the Indira Gandhi Medical College & Hospital, Shimla. The woman has been mobile and used public transport too. Her travel history is yet to be traced. The CMO, Shimla, Surekha Chopra confirmed the report. There was no report regarding the sealing of the GPO or other places the woman had visited. But her residence at crowded Sanjauli locality was sealed. Two other cases were reported from Kasumpti and Bharari areas. Details regarding the remaining two were awaited. The COVID-19 case tally of Shimla has now reached 178 with two deaths.

Remaining cases were reported from Kangra (8), Chamba (4), Hamirpur (6), Mandi (11), Sirmaur (1), and Bilaspur (2).

So far, Solan has reported the highest 690 confirmed cases, followed by Kangra (476), Sirmaur (346), Hamirpur (313), Una (217), Shimla (178), Mandi (183), Bilaspur (101), Kinnaur (45), Kullu (37), and Lahaul-Spit (4).

HP Health Department’s COVID-19 Bulletin August 2, 2020 (9PM)

 New cases in Shimla

Continue Reading

Campus Watch

Nauni Varsity UG Admission Process Revised, No Entrance Exam, Seats to be Allotted on 10+2 Merit

Published

on

Solan-uhf nauni ug admissions 2020-21 session

Solan-Dr YS Parmar University of Horticulture and Forestry (UHF), Nauni has revised the admission process for its undergraduate programmes for the academic session 2020-21 in view of the COVID 19 pandemic. This year, the university will not be conducting an entrance test to fill the normal seats of UG programmes. The decision in this regard was taken during a special meeting of the Academic Council meeting held recently.

The basis of admission for normal seats would be merit drawn on basis of marks obtained at 10+2 level examination in four subjects-English, Physics, Chemistry and Biology/ Mathematics plus weightage of participation in sports/ NCC, NSS, scouting, co-curricular activities (if any). The university offers three undergraduate programmes B Sc (Hons) Horticulture, B Sc (Hons) Forestry while B Tech Biotechnology is offered only at the COH&F Neri. 

The candidates have been advised to download the counselling proforma from the university website and fill it as per the instructions mentioned on it. Those students who want to be considered for both normal as well as self-financing seats need to fill two separate proformas. A single page pdf file must be created, containing scanned filled counselling proforma along with legible documents mentioned in the checklist as provided in the counselling proforma. No column must be left blank. The counselling proforma for normal seats and self-financing seats will be uploaded on the university website on 3rd August (afternoon) and 5th August (afternoon) respectively.

For normal seats: The scanned pdf file must be sent through email to [email protected] on or before 18th August, 2020.

For self-financing seats: The scanned pdf file must be sent by email to [email protected] on or before 20th August, 2020. Every candidate must submit the duly filled counselling proforma in order to be considered for the admission. The detailed notification can be downloaded from the university website.

Continue Reading

Misc News/Press Release

HP Cabinet Minister Portfolios Re-shuffle – Reward to Loyalists, Warning to Dissenting Voices Within Party

Published

on

New Hp Cabinet Minister portfolios

Shimla: The portfolios of Himachal Pradesh Cabinet Ministers were re-shuffled extensively along with the induction of three new Ministers – Rakesh Pathania, Sukh Ram, and Rajinder Garg. Newly inducted Ministers in the HP Cabinet had taken the oath of office and secrecy in a ceremony held at Raj Bhawan on July 30, 2020. 

Sukh Ram Chaudhary, MLA from Paonta Sahib Assembly constituency, Rakesh Pathania from Nurpur, and Rajinder Garg of Ghumarwin constituency took oath as Cabinet Minister.

While the shuffle is being justified by claiming that it was a punishment for not performing well, this opportunity has also been used to discourage dissent within the party and reward loyalists. Earlier governments have also re-shuffled portfolios during their reign, but not upto the extent it has been done this time.

Also Read: HP Cabinet’s Three Newly Inducted Ministers Take Oath

Chief Minister Jairam Thakur was heard warning ministers earlier regarding the possible changes, but the possible resentment did not allow it. However, the opportunity to fill up all positions in the Cabinet has also been used to re-shuffle portfolios of other ministers as well.

The Ministries of  Education, Forest, Health & Family Welfare, and Transport are some of the most important portfolios which have been shuffled. Further, the Chief Minister has decided to retain other important portfolios and all others that are not allocated to anyone.

HP Cabinet Minister Portfolios After Re-shuffle

Name

Ministry 

Departments 

Jairam Thakur Chief Minister Finance, General Administration, Home, Planning, Personnel, Public Works Department, Tourism, Excise & Taxation, All other departments not alloted to any other minister.
Mahender Singh Thakur Jal Shakti Minister Jal Shakti, Revenue, Horticulture, Sainik Welfare
Suresh Bhardwaj Urban Development Minister Urban Development, Town &Country Planning, Housing, Parliamentary Affairs, law & Legal Remembrance, Co-operation
Sarveen Chaudhary Social Justice & Empowerment   Social Justice & empowerment
Ram Lal markanda Technical Education Minister Technical Education, Vocational & Industrial Training, Tribal Development, Information Technology, Redressal ofPulbic Grievances
Virender kanwar Rural Development & panchayati Raj Minister Rural Development, Panchayati Raj, Agriculture, Animal Husbandry, Fisheries
Biram Singh Industries Minister Industries, Transport, Labour & Employment
Govind Singh Thakur Education Minister Higher Education, Elementary Education, Language, Art & Culture
Rajiv Saizal Health & Family Welfare Minister Health & Family Welfare, Ayurveda
Sukh Ram MPP & Power Minister MPP & Power, Non-Conventional Energy Sources
Rakesh Pathania Forest Minister Forest, Youth Services & Sports
Rajinder Garg Food Civil Supplies & Consumer Affairs Minister Food Civil Supplies & Consumer Affairs, Printing & Stationary

 

Continue Reading

Trending