Govt asks HPSEB to reconsider imposing extra charges on the consumer
If you remember, a few days ago, HW had published an article on the extra convenience charges being imposed on consumers paying their online electricity bill through HPSEB’s website. HW had also submitted a complaint regarding the same. A senior Journalist, Ravinder Makhaik, picked up the issue after which it appeared in Times of India twice. Finally, now the government has asked the HPSEB to review their decision to impose the extra charges on the consumers and negotiate with the banks and credit card companies in order to adjust the charges.
According to Mr. Ravinder Makhaik, the Principal secretary power SKBS Negi said that the electricity board has been asked to reconsider its decision to impose 1% extra charges for those who use the online bill payment gateway and the board has also been asked to negotiate with banks and credit card companies regarding the imposition of these charges.
We would like to thank Mr. Ravinder Makhaik for taking up the issue further and updating us through their comment on our article. We also request the public and consumers not to hesitate to write to us regarding any such issues. Raising an issue does make a difference. Therefore, do bother to write to us or to the concerned department regarding any such issue.