MC Shimla at its best: No time, no funds for the public grievances

Even after months of MC Shimla confirmed the allotment of funds, the private contractor did not appear and a grievance remains.

MC sticks to the ‘In Progress’ status on most of the grievances HW had raised asking the department to attend them immediately. HW reviewed the status on the complaints we had submitted to MC Shimla. What we realized is that a MC Shimla is a hard nut to crack. First, the department feels reluctant to reply to the complaints. Either, we need to keep giving them reminders or wait for a couple of months for a reply. If your complaint is heard and put under the status “In Progress”, then you should probably wait for the approval of funds etc , that takes, at minimum, 5-6 months. After that, the rainy season restrict the work for MC Shimla, so you wait for 2 more months. Guess, what’s next? MC Shimla would wait for the snowfall and hence the work gets postponed for another couple of months.

In some of the complaints, the budget is sanctioned; the contract is awarded to the contractors, mostly private. However, these contractors don’t appear for months. Then there are a few cases in which the work begins, laborers appears and the material for the maintenance of the footpaths and other small paths that interconnects the residential areas to the main roads of Shimla is delivered. Suddenly, the labor disappears, the maintenance work is left half done, and the materials, like tiles, concrete remains on the site to be wasted only.

These are not assumptions or a general point of view that an average citizen would hold about the MC Shimla or regarding most of the other government departments. Rather, every word written comes from the official interaction of HW with MC Shimla from the past half and a year. If you still doubt then go through the following cases:

Vikas Nagar, Shimla

HW had submitted a few complaints pertaining to the area under Vikas Nagar region. Some of them were submitted almost a year ago and MC had sanctioned the budget. One of these sites includes the road connecting Dev Nagar to main Shimla by-pass road, which we had published in April this year. (Click here to read the story).

The XEN(R&B), MC Shimla has intimated vide Dy. No. MCS/XEN/267/e-gov/2012-1000 dated 26-04-2012 that the estimate has been sanctioned and is under process. The work would be taken up in hand as per availability of budget. Hence the application may please be considered disposed off with regard to this department.

The complaint was disposed off saying that the MC lacks sufficient funds. We would again like to ask MC Shimla if now they have some funds or not? If you have, then please attend to the issue.

In an another complaint, HW wrote to MC Shimla regarding another location in the same area (Vikas Nagar), which was in dire need of maintenance. Fortunately, the complaint was considered and work begins during the month June and labor even had fixed some of the patch. We were glad that MC did sanction the funds to attend to the grievance. However, after a month, all the labor disappeared, and the maintenance work was left half done. Take a look at the video clip recorded at Vikas Nagar yesterday.

Now, why is it that the work was started and then left half done? Where did the funds sanctioned for the maintenance work go? We guess the local residents would be interested in these questions.

Boileauganj/Summerhill ( Click Here to read the complete story)

The height of the unpredictable behavior of MC Shimla can be exemplified with this case. HW submitted a couple of complaints including the accident, that caused due to the absence of the safety walls on the roadside. At the same time, the electricity board, on our complaint, had indentified the locations on the road that connects Boileauganj to Shive Mandir, Summerhill, which were in an immediate need of streetlights.

Copy of the response received from HPSEB

Click On Image For Original View

The MC Shimla confirmed that the budget of Rs.8,90,000/- has been sanctioned for the placement of railings on the roadsides.However, it was just sanctioned and no actual work has been done so far at the location. Again, here, we would again like to inquire MC Shimla regarding the delay in the maintenance work.

Rajhana Panchayat (Click here to read the full story)

A 700 meters patch of the road leading to Biological Laboratories Rajhana from DAV School Sector-4 New Shimla remains in ruins. The people of Rajhana Panchayat, ignored for more than 3 years by the government even after their regular requests, found some relief when the MC Shimla responded to our complaint in the following words:

“The XEN (R&B), M.C. Shimla has intimated vide Dy. No. MCS/XEN/811/e-gov/2012-1872 dated 29-08-2012 that the M.C. Shimla has awarded the resurfacing work of said road to the contractor i.e. for the Road leading to Biological Laboratories Rajhana from DAV School Sector-4 New Shimla from RD 0/850 to 1/080 in ward No. 23 upto M.C. boundary. The work will be taken in hand after rainy season. Hence the Grievance may be considered disposed off with regard to this department.”


It confirmed that the contract has been awarded for the same to a private contractor in the month of August and the work will begin as soon as the rainy season passes. It’s been almost 2 months that the rainy season has ended, but the private contractor hasn’t moved a muscle yet. When we again reminded MC Shimla regarding the delay on the part of contractor, it didn’t bother to answer. We guess, now MC Shimla and the contractors are waiting for the snowfall.

We again submitting an reminder to MC Shimla regarding the pending complaints and would like to share their justification for all this delay and lethargic behavior with our readers and the public. But, that’s possible only when the MC Shimla would bother to reply and that is no less than being the luckiest complainer, If the Municipal Corporation of Shimla doesn’t have funds to look after the maintenance of public infrastructure, then for whom does they have it.

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There are 8 comments

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  1. Supriya Sharma

    This is the reason why India becomes the object of sarcasm for the world. No one cares, no one dares. MC Shimla, you are no better than before. It doesn’t make a difference whom you choose. Shimla is so unfortunate!

  2. Sunny Thakur

    In ko kya phrk pedta hai salary aa rahi hai kaam ho yaa na ho or MC shimla ne hamesha he funds k liya rotay rehna hai in say jo pehlay thay wo bhi or ab CPIM hai wo bhi summerhill ward ke councillor statue k suggestion mai bsy hai or Mayor sahab statue sanction ker waane mai bsy hai kisi ko koi phrk nai pedta TAX to bs in sab ke salary mai scams mai lag raha hai

  3. Mahesh Thakur

    MC Shimla, if you are reading this article, then I want To say “ You are making the government feel ashamed or say you are putting the worse example of how a government department behaves towards the public grievances.

  4. Surbhi Sharma

    Ppl want the change with CPIM but thy too proved that thy r politicians who POLLUTES every thing for their own sake like the other parties did n doing n now they are …

    • Madan

      More or less!, but the CPI(M) claims that BJP and Congress governments have put the MC Shimla in great debts, so they aren’t left with much.

      • Sunny Thakur

        Wo to theek hai k paisay nai bchay pr is mai TAX payer ke kya galte hai us ne tax diya ab paisay nai hai conagress ne khatam kiya yaa BJP ne us ko us koi matlab nai hai us ne tax diya wo bhi time pr…ab wo kyu suffer keray?

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